About Us
About Us
Last updated: October 30, 2026
Welcome to Talecreations, an online store for backpacks, bags, luggage and related accessories. We bring together styles for everyday routines, outings and travel, helping you explore options that suit what you carry and how you like to express yourself.
Style for your everyday story
From a compact bag for daily essentials to a backpack or travel bag with more room, choosing a bag is about both appearance and practical needs. Our collection includes a range of designs and formats so you can compare the details that matter to you.
Explore the details before you choose
Browse each product page for its listed features, materials and dimensions. Specifications vary by style, so use the individual listing when checking capacity, device fit or intended use. Our Size Guide explains how to read measurements and compare sizes. If a detail you need is missing, contact us before ordering and we will help you check it.
A clear shopping experience
We want you to understand your purchase before you place an order. Our Shipping Policy explains processing and delivery estimates, and our Return & Refund Policy explains eligible returns, exchanges and refunds. Available shipping services, payment methods and your final order total are shown at checkout.
Here to help
Whether you have a product question or need assistance with an order, delivery or return, you can reach us by email or phone. For order inquiries, please include your order number and the email address used at checkout so we can locate the relevant purchase.
Contact Talecreations
Email: info@talecreations.com
Phone: +1 714-553-5912
Business address: 6718 Berry Ave, Buena Park, CA 90620, United States
Customer service hours: Monday–Saturday, 9:00 a.m.–10:00 p.m. Eastern Time (New York, America/New_York; EST or EDT as applicable). Order processing business days are Monday–Friday, excluding U.S. federal holidays.
Our business address is in California, while our customer service schedule uses New York time. Please contact us before planning an in-person visit, pickup or return shipment. You can find our address map on the Contact Us page.
Thank you for visiting Talecreations. We look forward to helping you find a style that fits your everyday story.