Payment Terms
Payment Terms
Last updated: October 30, 2026
1. Available payment methods
Use the payment methods actually displayed at checkout. Availability can depend on your country, device, browser and payment provider. A payment brand mentioned elsewhere on the website is not a guarantee that the method is available for every order. Any installment or financing product offered at checkout is subject to the provider's separate terms.
2. Currency and order total
Prices use the currency displayed in the store and at checkout. Review the final currency and total before paying. The checkout identifies product charges, discounts, shipping and taxes collected by us. Your financial institution may separately impose currency conversion or international transaction fees according to its own terms.
3. Authorization and payment
By submitting payment, you confirm that you are authorized to use the payment method and authorize the order total shown. Payment may be authorized or collected when the order is submitted; authorization and settlement timing can vary by provider. An authorization hold is not necessarily a completed charge. Successful payment is required before shipment. If we cannot accept or fulfill a paid order, we promptly refund the relevant payment.
4. Discounts
Apply any promotional code before completing checkout. Eligibility, expiration, exclusions, combination rules and any minimum order amount follow the terms disclosed for that offer and the result shown at checkout. Contact us before paying if an advertised offer is missing. We do not promise retroactive price adjustments unless the offer or applicable law provides them.
5. Payment security and verification
Checkout payment details are handled through Shopify and the payment providers enabled for your transaction. We may request reasonable order verification to investigate fraud. We will never ask you to email your complete payment card number, security code, password or one-time banking code.
6. Declines, duplicate charges and payment concerns
If payment fails, check your billing details or contact the payment provider before trying repeatedly. If you suspect a duplicate charge, contact us with your order number and a redacted payment reference. Do not include sensitive card details. Nothing in this policy restricts lawful billing-dispute or chargeback rights.
7. Refunds
Approved return refunds go to the original payment method within 7 business days after approval, subject to any shorter legal deadline. Provider posting time may be additional. Refunds for unfulfilled or delayed shipments follow the applicable legal deadlines and are not dependent on return inspection. See our Return & Refund Policy and Shipping Policy.
Contact Talecreations
Email: info@talecreations.com
Phone: +1 714-553-5912
Business address: 6718 Berry Ave, Buena Park, CA 90620, United States
Customer service hours: Monday–Saturday, 9:00 a.m.–10:00 p.m. Eastern Time (New York, America/New_York; EST or EDT as applicable). Order processing business days are Monday–Friday, excluding U.S. federal holidays.