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Privacy policy

Privacy Policy

Last updated: October 30, 2026

This Privacy Policy explains how Talecreations ("we," "us," or "our") collects, uses and discloses personal information when you visit www.talecreations.com, place an order, create an account or contact us. Our online store is powered by Shopify. For information about purchases, also review our Terms of Service.

1. Information we collect and why

The information involved depends on how you use our store. The following also describes our collection purposes at the time you provide information:

  • Identifiers and contact information: name, email, phone number, shipping and billing addresses, account identifiers and IP address, used for accounts, orders, delivery, support and security.
  • Order and commercial information: products viewed, cart activity, purchases, payments, returns and correspondence, used to fulfill orders, handle requests, maintain records and improve shopping services.
  • Payment information: payment providers process the payment details you submit at checkout. We receive information needed to confirm transactions, investigate fraud and issue refunds. Do not send card numbers or security codes by email.
  • Account and preference information: login information and settings you provide, used to maintain your account and remember your choices.
  • Device and internet activity: browser and device information, cookie identifiers, pages visited and interactions, used for store functionality, security, analytics and, where enabled and permitted, advertising.
  • Support and marketing information: messages, voluntarily supplied photos, subscription preferences and related interactions, used to answer inquiries and provide requested updates. Where enabled, shopping activity may help us infer product interests.

Sources include you, your browser or device, Shopify, payment and delivery providers, and service or advertising partners where those services are enabled. We use information to perform purchases and other services, prevent fraud, comply with legal obligations and, where allowed, improve and market our store. Where applicable law requires consent, that consent must be obtained for the relevant processing.

2. When information is disclosed

We disclose the information necessary for store operations to Shopify, payment processors, fulfillment and delivery providers, technology and support providers, and professional advisers. Where analytics or advertising integrations are enabled, identifiers, device activity and shopping activity may also be disclosed to those providers. We may disclose information at your direction, to comply with lawful requests, protect legal rights, or as part of a business transfer subject to applicable safeguards.

3. Shopify and personalized services

Shopify processes information to host and operate the store and may also process information for its own purposes as described in its Consumer Privacy Policy. If Shopify Network Intelligence or other enhanced features are enabled, Shopify may use interactions with our store alongside interactions with other merchants to provide personalized services and advertising. Shopify's own privacy requests can be submitted through its Privacy Portal.

4. Cookies, advertising and privacy choices

Cookies and similar technologies support checkout, preferences, security and, where enabled, analytics and advertising. See our Cookie Policy. Use the store's available privacy controls to manage optional cookies and the Do Not Sell or Share My Personal Information page to submit applicable advertising opt-out choices. You can also email or call us using the details below.

Advertising disclosures can qualify as a "sale" or "sharing" under privacy laws even without a monetary payment. Where applicable, you may opt out of sale, sharing or targeted advertising. Global Privacy Control is an opt-out preference signal that businesses subject to applicable requirements must honor. Other browser Do Not Track signals do not have a uniform implementation standard. Contact us if you need help exercising a choice.

You may unsubscribe from marketing emails using their unsubscribe link. We may still send essential order, account and service messages.

5. Retention and security

We retain information for as long as reasonably necessary for the purposes described here, including completing orders, maintaining active accounts, handling returns and disputes, detecting fraud, and satisfying tax, accounting and legal obligations. Retention depends on the information, the relationship and applicable legal requirements. We use reasonable safeguards, but no transmission or storage system is completely secure.

6. Your privacy rights

Depending on your location and the law applicable to our business, you may request access to or a copy of personal information, information about its sources, uses and recipients, correction, deletion, portability, restriction of processing, withdrawal of consent, or an opt-out of sale, sharing, targeted advertising or certain profiling. California residents may have rights to know the categories and specific pieces of information collected, disclosed, sold or shared, and to limit certain uses of sensitive personal information where applicable. We do not request sensitive information for advertising; please avoid including it in messages.

Submit requests by emailing info@talecreations.com or calling +1 714-553-5912. We may verify identity for access, deletion or correction using information reasonably related to your account or order. Opt-out requests do not require you to create an account. An authorized agent may act for you with appropriate authorization; additional verification may be required where permitted. We respond within the applicable legal deadline and explain any permitted extension or refusal. You may appeal a decision by contacting us with the subject "Privacy Appeal" and may contact the relevant regulator. We do not discriminate against people for exercising privacy rights.

7. Children

Our store is intended for adults making purchases. We do not knowingly collect personal information from children under 13 or knowingly sell or share personal information of children under 16. If you believe a child has supplied information, contact us so we can investigate and take appropriate action.

8. International visitors

Our business is located in the United States. Shopify and other providers may process information in other countries, where privacy laws may differ. Where the EEA, UK or similar laws apply, processing may rely on contract performance, legal obligations, legitimate interests where permitted, or consent. Required international-transfer safeguards must apply to relevant transfers. Contact us for information about safeguards applicable to your data. You may also complain to your local supervisory authority.

9. External services and updates

Third-party websites and optional services have their own privacy practices. The contact page provides a Google map; viewing an embedded map can transmit device and connection information to Google. This policy may be updated as our practices change. We will update the date and provide additional notice or consent when required.

Contact Talecreations

Email: info@talecreations.com
Phone: +1 714-553-5912
Business address: 6718 Berry Ave, Buena Park, CA 90620, United States

Customer service hours: Monday–Saturday, 9:00 a.m.–10:00 p.m. Eastern Time (New York, America/New_York; EST or EDT as applicable). Order processing business days are Monday–Friday, excluding U.S. federal holidays.